FAQS

01.

Who made these pens?

We partnered with artisans worldwide to provide the best designs for calligraphy enthusiasts.

02.

Do you make custom designs?

Sorry, we currently don’t take custom orders.

03.

How can i change my shipping address?

You can change your mailing address before the order is shipped. Contact us at info@pendoora.com

04.

What is your return and exchange policies?

Items can be returned within 30 days of receipt of delivery and the customer pays for return shipping.

05.

Do I have to pay tax?

If you live in Vermont you will be charged the VT tax rate of 6% when you check-out. If you live outside of VT you will not be charged tax.

06.

How long will it take for my order to arrive after i make payment?

Sorry, we currently don’t take custom orders.